About 2 months ago, I had to go to a new customer site that was down and diagnose a problem. Easy, I’ve done this a thousand times over the past 15 years… Device not recognized. My USB-to-Serial adapter (no name brand off of Amazon) wasn’t working. Code 10 Error.
I’m documenting this because, as infrequently as I actually use a console cable anymore, I tend to forget how to fix the issue when it arises. 2018 has been a funny year for Microsoft patching. Seems to be a crap shoot of what will break once you apply new patches. Windows 10 patches haven’t been immune to this.
Here’s how I fixed it.
- Download the PL2303_64bit_Installer.exe
- Unplug the USB-to-Serial Adapter
- Open up the previously downloaded exe.
- When prompted, plug in the USB-to-Serial Adapter
Now magically, you’ll have an adapter that provides a console port.
Some additional troubleshooting: Apparently there is more than one version of the adapter on my computer but the one that works is 18.104.22.168 from 9/24/2008.
Hope this helps.